Service Manager

About the role

Build your career with Pye-Barker Fire and Safety, an industry-leading fire, life safety, and security company. This role involves developing and growing the Inspection and Day Works Department in your local area.

Responsibilities

• Set sales goals and build successful alliances with End Users, Property Managers & Business Associations.
• Develop and grow customer relationships to meet or exceed expectations.
• Lead customer presentations, “lunch and learns,” and other relationship-building meetings.
• Obtain new leads for new customers and provide quotations for inspections.
• Coordinate and manage service and inspection work in the Service Department.
• Project manage all service/inspection jobs, including tenant improvement projects.
• Manage the entire project from conception to completion, including scheduling, planning, inspection, quality control, and delivery.
• Track, forecast, and communicate project costs, profits, and financial measures.
• Organize and manage construction elements such as design, field labor, materials, equipment, supplies, utilities, and time.
• Support other Rapid-Fire Teams in initiatives relevant to your territory.
• Prepare and maintain accurate records and logs of all communications.
• Send out inspection reports to customers, AHJs, and others as required.
• Assist in billing inspection and Day Work jobs according to office guidelines.
• Maintain a deep knowledge of the markets and industry in your region.
• Seek to understand the construction environment in your region and find labor sources.
• Review financial and non-financial reports to devise solutions or improvements.
• Develop strategies and plans aligned with short-term and long-term objectives.

Requirements

• Specific ITM Training or NICET Certifications.
• 5 years’ minimum experience in inspecting Sprinkler, Alarm, Extinguisher, and Backflow systems.
• Local and State Licenses.
• Attend yearly continuing education classes and courses.

Qualifications

• Excellent organizational skills and attention to detail.
• Highly motivated, energetic, and team-oriented individual.
• Certified to perform Sprinkler, Alarm, Backflow, and Extinguisher inspections.

Benefits and Perks

• Excellent pay.
• Medical, dental, vision coverage.
• Company-paid life insurance.
• Short-term disability coverage.
• 401K with employer match.
• Paid vacation and company holidays.
• Training and career development opportunities.
• Company vehicle (if applicable).
• Immediate qualification for the ALL In Ownership Plan for eligible full-time employees.