Service Manager

Company Overview

ProLift Toyota Material Handling is more than a forklift distributor in the Midwest. We are a material handling supply chain and logistics partner that focuses on our customers and takes action on improving our customer's business.

We are a passionate and inclusive group of people working together to foster innovation for our customers, community, and each other.

ProLift Toyota Material Handling strives to achieve indispensable partnerships with customers, associates and our communities. Our company creates these partnerships through communication, continuous improvement, transparency, and doing the right thing.

Job Summary

The Service Manager position is responsible for managing and overseeing all aspects of our Service Department. This includes providing leadership and setting expectations for team members, removing obstacles to ensure efficient workflow across the service departments, and partnering with other departments to ensure the technicians have needed items for repairs.

General Duties and Responsibilities

• Cook up service activity with Equipment Sales, Rent, and Parts Department
• Maintain and keep current the service library manuals and bulletins
• Assist sales people in satisfying customers' needs
• Maintain credibility and confidence of customers
• Promote ProLift Toyota Material Handling's philosophies, vision, strategies and value of "Doing the Right Thing"; Promote the TLM "Toyota Lean Management" philosophy

Educational/Job Requirements

• The ideal candidate will have a High School Diploma or equivalent, five to seven years of management experience, mechanical aptitude and service experience, and display efficiency in Microsoft products such as Word, Outlook, and Excel.
• The Service Manager will communicate with associates, customers and managers, which requires excellent verbal and written communication skills with a particular emphasis on listening skills.
• The ideal candidate will protect the organization's values by maintaining confidential information utilizing their ability to handle sensitive information.

The ProLift Team

We have examples throughout our company of associates advancements within the organization.

We value our associates and the work they do. ProLift associates flourish by collaborating on our obstacles and celebrating our achievements.

What We Have to Offer

• Paid time off is available after 30 days!
• We have a shared focus in helping our communities thrive. We encourage groups of associates to volunteer for non-profit organizations and reimburse those participants for the hours contributed to our communities.

Are you ready to make the best decision of your life and join the ProLift Toyota Material Handling team? Apply Now! We are looking forward to hearing from you!

Equal Opportunity Employer

This employer participates in the E-Verify program.