Service Manager
What You'll Be Doing
Take the next step in your maintenance leadership career with Morgan Properties. We're seeking a hands-on Service Manager to lead maintenance operations at our 100-unit Cherry Tree apartment community in Rosedale, MD. This is an opportunity for an experienced maintenance professional who enjoys solving complex problems, mentoring a team, and taking ownership of a community's overall success.
If you're a leader who thrives in a hands-on environment, values accountability, and takes pride in delivering exceptional service, you'll find the support and opportunity to grow your career with Morgan Properties. As a Service Manager, You Will:
Lead the daily maintenance operation, including service requests, apartment turns, preventative maintenance, grounds, and overall property appearance.
Develop, prioritize, and oversee production schedules to ensure work orders and maintenance projects are completed safely, efficiently, and on time.
Provide advanced troubleshooting and repairs involving PTAC HVAC systems, plumbing, appliances, electrical, and general building maintenance.
Serve as the technical expert for the community, supporting complex diagnostics and repairs while mentoring maintenance team members.
Identify and resolve subfloor, moisture, and structural maintenance concerns to help preserve the long-term condition of the property.
Partner with the onsite office team to deliver responsive communication and an exceptional resident experience.
Manage inventory, maintenance supplies, vendor coordination, and equipment to support efficient daily operations.
Conduct routine inspections of occupied buildings, common areas, grounds, and vacant apartments to maintain Morgan's quality standards.
Lead emergency maintenance response and participate in the rotating on-call schedule, including weather-related events.
Foster a culture of teamwork, accountability, continuous development, and pride in delivering quality workmanship.
You'll Lead a Community
Where your leadership, technical expertise, and commitment to excellence directly contribute to resident satisfaction and team success.
Compensation & Incentives
Base Pay: $25.00–$27.00 per hour
Up to 50% Rent Discount
Property Staff Shared Renewal Commissions
Morgan Essentials: $300 Quarterly
On-Call Appreciation: $15/day while holding the on-call phone
Medical, Dental & Vision Benefits
401(k) with Company Match
Generous Paid Time Off, including 10 paid holidays and sick leave
Hours & Schedule
Monday – Friday | 8:00 AM – 5:00 PM
Rotating paid on-call participation required
Must be available for weather-related and emergency maintenance events
Schedule may adjust based on business needs
What We'll Expect From You
5+ years of maintenance experience with demonstrated leadership or supervisory responsibilities
Strong hands-on experience with PTAC HVAC systems is required
Advanced troubleshooting skills in plumbing, appliance repair, electrical, and general building maintenance
Proven ability to lead maintenance operations, prioritize work orders, manage inventory, and coordinate daily schedules
Proven ability to coach, mentor, and develop maintenance team members
Comfortable using smartphones, tablets, mobile work order applications, and computer systems
Active, valid driver's license and reliable personal vehicle
AC/Heating/EPA/CFC certification preferred
One-year technical certificate, equivalent education, or comparable hands-on experience
Get To Know Us
Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Founded in 1985 by Mitchell Morgan, Morgan Properties is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.