Service Manager

About the role

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Service Manager in the Atlanta, GA/ North GA area to support our fast-growing Voice division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment.

Responsibilities

• Schedule multiple projects with daily business and drives WIP completion with oversight.
• Create high team morale.
• Provide frequent and effective feedback.
• Work with GM/VP, as well as direct reports professionally and efficiently.
• Advocate for MCA's safety vision/goals.

Requirements

• Minimum 3 years, average of 5 years of experience managing recurring maintenance projects ranging from $100 - $800K.
• Ability to manage mid to large projects.
• Drive all contract renewals.
• Negotiate some renewals without assistance.

Qualifications

• Proven track record of successful project management.
• Strong leadership and interpersonal skills.
• Experience with wireless communication, data, and security systems.
• Understanding of contract management and negotiation.
• Excellent communication and problem-solving skills.

Benefits

• Competitive compensation.
• Medical, Dental, Vision insurance.
• 401(k) retirement plan.
• Paid time off.
• Holiday pay.
• Education incentives.

Pay

Compensation is commensurate with experience.

Schedule

The position offers flexible scheduling to accommodate travel requirements.