Jobs · Rhode Island

Service Manager - Air Compressors

W3Global · Cranston, RI · 2 days ago
Full-time

Key Responsibilities

  • Manage daily scheduling of service technicians and preventive maintenance.
  • Handle customer service inquiries and resolve service-related issues.
  • Prepare and follow up on service quotes and project estimates.
  • Oversee invoicing, work orders, and service documentation.
  • Cooky with the parts department to ensure job readiness.
  • Lead, hire, train, coach, and evaluate service technicians.
  • Monitor productivity, labor hours, and department performance.
  • Maintain accurate records within business operating systems.
  • Promote continuous improvement, safety, and team collaboration.

Requirements

  • Bachelor's degree or 5-7+ years of service management experience (industrial environment preferred).
  • Strong leadership and team management skills.
  • Mechanical and technical aptitude.
  • Proficiency with Microsoft Office and business management systems.
  • Excellent organizational, communication, and problem-solving abilities.
  • Compressor industry experience is a plus.
  • Able to work in a fast-paced industrial environment and travel locally as needed.

Benefits

  • 401(k) with company match
  • Health Insurance
  • Paid Time Off
  • Career Growth Opportunities

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