Service Maintenance Technician

About the role

RMH Systems, one of the Midwest's largest material handling, packaging, and industrial scale distributors, is seeking an experienced Scale maintenance technician in Bellevue, NE.

Responsibilities

• Performs diagnostics, service repairs, and preventative maintenance on industrial scales in manufacturing settings, floor scales, and truck scales at our customer sites. Travel to different customer locations. Company truck provided.
• Works as part of a cohesive team within the shop to meet customer needs. This includes assisting, mentoring, or sharing knowledge with other technicians in the shop as appropriate.
• Performs emergency repair to malfunctioning equipment at customer sites.
• Involves in equipment installations, as needed.
• Completes annual inspection programs for customers.
• Maintains communication with the customer and answers questions relative to the work being performed. Makes recommendations for additional work that needs to be completed.
• Works with inside sales to order replacement parts, as needed.
• Maintains knowledge of existing products and pursues additional technical and product knowledge by actively participating in the training programs. This includes manufacturer training and on-the-job training.
• Completes service report explaining the reason for the call, equipment info, and what work was performed. Tech will also complete any other required paperwork based on state regulations.

Requirements

• A high school diploma or GED equivalent required.
• An associate's degree in a related field is preferred.
• Two years of mechanical experience and electrical experience preferred.
• A minimum of one year of industrial-scale repair experience.
• The ability to perform repairs and maintenance on equipment following technical manuals and diagnostic procedures.
• To attain State Scale Technician License within the first six months. Paid training to attain this status.
• A valid driver’s license required, and must be eligible to drive per respective state law based on office location.
• A Class B CDL required upon hire, or able to obtain within the first 90 days.
• A strong communication skills.
• A customer service orientation.
• A basic computer knowledge and the ability to operate diagnostic software.
• This position requires 10-20% overnight travel as needed.

Benefits

• Competitive hourly wage, overtime, and bonuses.
• Insurance coverage – medical with traditional plan or high deductible with HSA, dental, vision, life, short and long term disability.
• Pre-tax flexible spending accounts for medical and childcare.
• 401(k) with company match.
• PTO.

Pay

Pay ranges from $30 to $40 per hour. In addition to the hourly wage, technicians at RMH are eligible for an annual bonus that pays out between $3000-$8000 based on labor billings. This is paid out quarterly.