Service Leader

About the role

Cultivate a Better World Food serves fast doesn't have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

Responsibilities

• Make sure great tasting, high quality food is served
• Help resolve food quality issues
• Support food safety by ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
• Help resolve customer incidents and work to ensure positive customer experiences
• Monitor crew breaks, shift changes, shift meetings, and line schedules
• Develop and cross train all front of house Crew
• Assist with Crew performance reviews
• Develop future Service Leaders
• Assist with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
• Ensure office equipment remains in working order and make sure office supplies are ordered as necessary
• Ensure the proper quantity of supplies are available as needed

Requirements

• Understand and articulate Chipotle's Food With Integrity philosophy
• Knowledge and experience of cash handling policies and procedures
• Familiarity with office paperwork
• The knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
• A high school diploma
• Restaurant experience

Qualifications

• High school diploma

Skills

• Understanding of Food Safety and health department matters

Benefits

Tuition assistance (100% coverage for select degrees or up to $5,250/year), Free food (yes, really FREE), Medical, dental, and vision insurance, Digital Tips, Paid time off, Holiday closures, Competitive compensation, Opportunities for advancement (80% of managers started as Crew)

Pay

$19.05–$21.19