Service Leader

About the role

The Service Leader at Chipotle is responsible for ensuring a positive customer experience, maintaining a clean and organized kitchen, and assisting the crew in providing excellent service.

Responsibilities

• Maintain a positive customer experience by ensuring high-quality food is served and customer incidents are resolved.
• Support food safety by monitoring hand washing, glove changes, time and temperature, secondary shelf lives, and following food safety policies.
• Assist in resolving food quality issues and helping the crew prepare and serve food.
• Evaluate tasks and assist others as needed.
• Develop and train future Service Leaders.
• Perform miscellaneous office duties including banking, cash handling, and office paperwork.
• Ensure office equipment and supplies are in good condition.

Requirements

• Knowledge of cash handling policies and procedures.
• Familiarity with office paperwork.
• Ability to speak, write, read, and understand the primary language(s) of the work location.
• A high school diploma.
• Restaurant experience.

Qualifications

• Understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge and experience of cash handling policies and procedures.
• Have knowledge of Food Safety and health department matters.
• Be able to speak, write, read, and understand the primary language(s) of the work location.
• A high school diploma.
• Restaurant experience.

Skills

• Customer service skills.
• Food safety awareness.
• Time management and multitasking abilities.
• Leadership and training skills.
• Office administrative skills.

Benefits

• Tuition assistance (up to 100% coverage for select degrees or up to $5,250/year).
• Free food (yes, really FREE).
• Medical, dental, and vision insurance.
• Paid time off.
• Holiday closures.
• Competitive compensation.
• Opportunities for advancement.

Pay

Compensation is competitive and based on experience.

Schedule

Shifts vary based on restaurant needs, typically requiring standing and working while clocked in.