Service Greeter

Overview

The Service Greeter interacts with customers, assists service advisors, moves vehicles, ensures the service drive is clean, and is instrumental in delivering an outstanding first impression and quality service experience for our customers. No automotive experience is necessary.

Essential Duties and Responsibilities

• Greet customers who arrive in our service department and direct them to the appropriate personnel.
• Shuttle customers to the various places.
• Service with a Smile - Always courteous to customers.
• Aid other departments and internal employees as necessary including washing, wiping, or vacuuming vehicles.
• Ensure service drive and service department is clean including emptying trash, sweeping/cleaning areas, and assist in emptying oil catches.
• Lock vehicles when service is complete.
• Check rental vehicles for cleanliness, fuel and lock up.
• Pick up rags or other service items and return to proper locations.
• Complete tasks as directed by Service Manager and Service Advisors.
• Wash and vacuum rental vehicles.
• Perform administrative duties such as answering phones and filing as needed.

Education and Experience

• Valid driver’s license and good driving record.
• Professional personal appearance.
• Excellent customer service skills and attitude.

PREFERRED QUALIFICATIONS

• Customer service experience is a plus.

Working Conditions

• This is a physically demanding position.
• The Service Greeter will stand six to eight hours per shift.
• Will drive vehicles.
• Will be exposed to noise, vibration, dust, exhaust fumes, and other hazardous and non-hazardous materials.