Service Field Supervisor
Heritage Pools, LLC · Charleston, SC · 5 mo ago
ManagementFull-time
About the role
Heritage Pools LLC is seeking a Service Field Supervisor to lead their service team and manage pool diagnostics, repairs, and installations. The ideal candidate thrives in a fast-paced environment and is passionate about leadership, training, and problem-solving.
Responsibilities
- Mentor technicians and provide guidance on best practices
- Oversee service operations to ensure top-quality customer care
- Manage service quality and maintain high standards
- Resolve customer concerns efficiently
Requirements
- Experience in service operations and pool maintenance
- Strong leadership and problem-solving skills
- Ability to mentor and train technicians
- Excellent communication and interpersonal skills
Qualifications
- Bachelor's degree in a related field (preferred)
- Minimum 5 years of relevant experience
Skills
- Customer service orientation
- Technical knowledge of pool equipment and systems
- Problem-solving abilities
- Leadership and mentoring skills
Benefits
- Competitive compensation package
- Incentive-based bonuses
- Vacation and holiday pay
- Potential for career advancement within the company
Pay
- $60,000 - $70,000 annually
Schedule
- Full-time position
- Flexible schedule to accommodate pool maintenance needs