Service Facilitator / Community-Based Mental Health Clinician

October 14, 2026 SERVICE FACILITATOR / COMMUNITY-BASED MENTAL HEALTH CLINICIAN Master’s Level Fitchburg, WI Full-Time $35.00–$40.00 per hour Step Time, Inc. 2984 Triverton Pike Drive, Suite 207, Fitchburg, WI 53711 608-286-1037 About Step Time, Inc. Step Time, Inc. is a community-based mental health organization committed to delivering structured, recovery-focused services that empower individuals to achieve sustainable independence. We serve people living with co-occurring mental health and substance use needs — work that is demanding, and work that changes lives. We are a small agency, and that shapes how we treat the people who work here. You will not be a number. Your supervisor will know your caseload, your strengths, and what you are working toward. Clinical supervision toward licensure is provided in-house at no cost to you — one hour per week, every week — so the hours your credential requires are built into your job instead of paid for out of your own pocket. As clinicians grow, we make room for them, with opportunities to take on specialization and expanded responsibility as the agency grows. What we ask in return is real. We operate with clear expectations, strong accountability, and a commitment to excellence in service delivery, because the people we serve cannot afford anything less. We support our staff so they can meet that standard — not in spite of it. We are seeking Master’s-level clinicians who want to be of service, who value autonomy and professional growth, and who are building a career rather than filling a job. Compensation & Benefits $35.00–$40.00 per hour, based on experience and licensure (40 hours per week)Health, dental, and vision insurance — Step Time pays 55% of health premiums and 50% of dental and vision401(k) with employer match up to 3% of payFSA or HSA availableEmployer-paid life insurance and long-term disability30 paid days off per year: 15 vacation days, 9 paid holidays, 3 sick days, and 3 personal daysWeekly supervision toward licensure at no cost to you — typically a $75–$90 per hour value, provided in-housePaid weekly team meetings and structured onboardingPerformance-based flex incentive for exceeding 35 billable hours weeklyProfessional development support Who This Role Is For This role is a strong fit for a clinician who: Is highly organized and self-managedCan independently manage a caseloadValues clear expectations and structured supervisionIs comfortable working in community-based settingsWants long-term professional stability Key Responsibilities Carry a caseload of 12–18 consumersConduct assessments and write assessment summariesDevelop individualized recovery plansFacilitate Recovery Team meetingsCoordinate services and community referralsCollaborate with external providers and agenciesComplete progress notes within 24–48 hours of serviceMaintain a minimum of 32.5 billable hours per week once a caseload of 8 is reachedAttend weekly supervision and team meetingsMaintain compliance with CCS and Medicaid standardsComplete the CCS provider orientation checklist within the first two weeks of employmentParticipate in required CCS training and continuing educationProvide culturally responsive, inclusive, trauma-informed services in alignment with state and federal standards A note on billable hours: billable time is not limited to face-to-face contact. Care coordination, collaboration with outside providers, and the research and phone calls that support a consumer’s plan are billable. Our clinicians meet this standard consistently. EDUCATION & LICENSURE Required Master’s degree in Social Work (MSW or MSSW) from a CSWE-accredited programEligibility to meet Dane County CCS Service Facilitator requirementsValid Wisconsin driver’s license, reliable transportation, and current automobile insuranceAbility to pass criminal and Wisconsin DOJ background checksAbility to perform community-based work, including driving, field visits, and standard office tasks Preferred APSW, CAPSW, or LCSWExperience in community mental health or case managementWisconsin substance use credential through DSPS (SAC-IT, SAC, or CSAC) WORK ENVIRONMENT Community-based work throughout Dane County, with an office in Fitchburg, WI. TO APPLY Email your cover letter, resume, and three professional references — supervisors and/or co-workers, with phone numbers and email addresses — to traci@steptimeinc22.com. Applications are reviewed upon receipt. Early submission is encouraged. Two full-time positions available; open until filled. Step Time, Inc. is an Affirmative Action/Equal Opportunity employer. Step Time, Inc. offers equal employment opportunities to all potential employees and applicants for employment without regard to age, race, color, religion, sex, gender, sexual orientation, national origin or ancestry, income level or source of income, arrest record or conviction record, less than honorable discharge, gender identity, physical appearance, political beliefs, student status, genetic information, marital status, disability, or any classification protected by federal, state, or local laws. This position may require other duties as the role evolves; this description is not exhaustive.