Service Engineer (New Orleans)
About The Role And The Team
The ideal candidate independently performs installation and commissioning work; coordinates activities with other stakeholders at the customer site along with the Service Coordination and Scheduling team. The role contributes to Americas Operations Teams by delivering top-level service on time and with First Time Right processes. It sits within Deepsea Operations team and reports to the Team Lead of Technical Services.
Who We Are
Radio Holland is dedicated to pushing the boundaries of maritime technology, offering solutions that enhance the safety, efficiency, and sustainability of global shipping. As the first choice for NavCom solutions, we are committed to delivering reliable, cutting-edge navigation and communication technologies that empower vessels worldwide. With a focus on innovation and quality, Radio Holland continues to lead the industry in developing next-generation navigation systems and integrated bridge solutions, supporting maritime professionals in their mission to achieve safe and seamless operations at sea.
Role Details & Location
Workplace type: Onsite with extensive travel
Job Type: Full Time
Location: New Orleans, Louisiana, USA
What You Will Do
Performs installation and commissioning works on yards, ships and other maritime installations
Installs and commissions maritime navigation, communication and automation equipment based on designs and technical drawings
Ensures optimal work preparation to verify that all necessary information on work and scope is available before commencement of work
Ensures that all required materials and tools are both present and ready for use, and manages the materials required in the execution of the project work
Ensures that the work performed is within the agreed contract scope; ensures that all agreed conditions are met before the work starts
Reports on deviations to the project manager
Ensures that all works can be executed in a safe and responsible manner; stops all works if not the case
What Does Success Look Like?
Checks and tests the operation of the delivered equipment based on the specified quality and functional requirements in the (technical) order and project data, drawings, inspection plans, scripts and test protocols
Develops the skills to correct abnormalities and malfunctions across multiple OEMs and product lines
Over the first 6 months, the Team Lead of Technical Services ensures you have the mentorship, training and certifications to have a long successful career in this industry
Delivers user training on the delivered equipment (when part of scope)
Reports on hours spent, progress, issues, deviations in work or scope, and safety concerns to the project manager and engineer to ensure accurate invoicing and documented trail of compliance
Values and Behaviours
Trust to act - You take ownership, make informed decisions and follow through on commitments
Passionate to perform - You bring energy, aim for high standards and look for ways to improve how work gets done
Make it fun - You contribute to a positive working environment, build constructive relationships and collaborate with others in a way that creates energy
Act responsibly - You make fair, ethical and sustainable choices, consider the impact of your actions and contribute to an inclusive and respectful workplace
What You Bring
Willingness to grow and adapt to the ever-changing workplace is essential to our success
Working as a team player, first and then the mentee but soon as a mentor for your certifications onto your peers
Required
Valid Driver’s License
Electrical Experience
Strong organizational and communication skills with English Fluency
PREFERRED
Obtained a Federal Communications Commission (FCC) or General Operator Certificate (GOC) licensing
CAD experience
Offshore Operations experience
How We Hire
Application review
Introductory conversation
Role-specific interview or assessment
Final interview
Offer
We do not ask candidates about current or previous salary. Selection decisions are based on role-related skills, experience, expected contribution and behaviors aligned with our values.