Service Engineer - Allentown, PA

What You'll Do

• Install, repair, troubleshoot, calibrate, and maintain CMM systems at customer locations.
• Diagnose mechanical, electrical, and software-related system issues and implement corrective actions.
• Provide technical training and operational guidance to customers on machine operation and preventative maintenance.
• Accurately document service activities and submit detailed service reports.
• Partner cross-functionally with technical support and engineering teams to resolve complex issues.
• Deliver high levels of customer satisfaction while managing service schedules effectively.
• Travel throughout the Northeast territory (up to 100%) to support customer needs.

Qualifications

• Must be located near Allentown, Pennsylvania.
• Technical degree (Technical School, Associate, or Bachelor’s) in Electronics, Industrial Mechanics, Mechatronics, or related field, or Military Technical School training and experience.
• Hands-on experience using hand tools and basic electrical test equipment.
• Working knowledge of Microsoft operating systems.
• Strong mechanical, electrical, and software troubleshooting capabilities.
• Strong problem-solving skills and ability to work independently in dynamic environments.
• Excellent communication and customer service skills.
• Ability to regularly lift and move equipment weighing up to 75 pounds.
• Prior experience with CMM equipment or industrial automation is preferred.