Service Dispatcher

Key Responsibilities

• Schedule and dispatch technicians for service, install, and maintenance
• Utilize the “dispatch for dollars” philosophy to drive the most positive customer experience and revenue opportunities
• Monitor real-time changes to routes and adjust accordingly
• Communicate clearly with customers and techs
• Track job progress, arrival times, and completions
• Resolve scheduling conflicts or delays
• Maintain accurate records in dispatch software

Qualifications

• 1–3 years of dispatching or administrative experience
• Familiar with service software or CRM tools
• Comfortable in fast-paced environments
• Strong communication and organizational skills
• Must pass background check and drug screening

Benefits That Support the Whole You

• Paid medical for employees, with affordable family options
• Vision and dental plans with low premiums
• HSA and copay plan choices
• 401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
• PTO and paid holidays