Service Dispatcher

Job Description

As a Service Dispatcher, you will examine and analyze customer work order requests and schedule the appropriate field technician, relaying important information such as contact person, service to be rendered, or article to be repaired. The ideal candidate knows lighting maintenance strategies, has experience in scheduling crews, and has great customer service skills. Additionally, the ideal candidate must be able to commute to our facility in Houston daily and have Excel and other computer knowledge.

Requirements and qualifications

• High School Diploma or General Education Degree.
• One year experience in scheduling/dispatching.
• Valid driver’s license.
• Must be able to report to facility Mon-Fri 7a-5 pm.
• Must be able to pass drug and background screen.
• Knowledge of Lighting is preferred inclusive of lamp types, ballasts, and transformers.
• Ability to read and interpret field paperwork, and job quotes.
• Ability to multitask while staying organized.
• Strong verbal and written communication skills.
• Positive customer service skills.
• Experience in lighting and electrical is a plus!

Benefits

• Stable employment.
• 401K Program with matching contributions.
• Medical, Dental and Life benefits.
• Advancement opportunities for outstanding performers.