Service Director

About the role

The High Volume New Car Dealer with 5 franchises is actively seeking a Service Department Director.

Responsibilities

- Oversee the day-to-day operations of the service department. - Manage a team of service technicians and support staff. - Ensure high levels of customer satisfaction through efficient and effective service delivery. - Develop and implement service department policies and procedures. - Monitor and maintain service department performance metrics. - Collaborate with other departments to ensure seamless service processes.

Requirements

- Proven leadership experience in automotive service or related field. - Strong management skills, including team building and conflict resolution. - Excellent communication and interpersonal skills. - Knowledge of automotive repair and maintenance practices. - Experience with service department operations and management.

Qualifications

- Bachelor's degree in automotive technology, business administration, or a related field preferred. - Relevant industry certifications are a plus.

Skills

- Strong organizational and time management skills. - Ability to work independently and as part of a team. - Proficient in Microsoft Office Suite. - Familiarity with dealership software systems.

Benefits

- Comprehensive health insurance coverage. - Retirement plan with company match. - Paid time off and holidays. - Professional development opportunities.

Pay

Salary commensurate with experience.

Schedule

Full-time position, Monday through Friday, with some evening and weekend availability as needed.