Service Desk - Student Worker (SUMMER)
Belmont University · Nashville, TN · 2 mo ago
EducationFull-time
Primary Duties And Responsibilities
- Perform various tasks for the Service Desk, including pick up and delivery of computer equipment, paper for Bruin Print stations, and basic troubleshooting of computer equipment and AV gear in classrooms.
- Answer phones and create service tickets to be escalated to technicians.
Working Conditions
- Walking indoors and outdoors.
- Must be able to lift up to 50lbs.
Required Qualifications
- Basic computer knowledge.
- Software familiarity including operating systems, Microsoft Office, and various browsers.
- Hardware familiarity including, monitors, control panels, desktop and laptop computers.
- Must be able to answer phones in a timely manner and follow workflow to create and escalate tickets.
Required Education
- Must be enrolled as a student at Belmont University.
- No specific department required, Computer Science is a plus.