Service Desk Specialist II
Equity Bank · Wichita, KS · 2 wk ago
On-siteInformation TechnologyFull-time
See our current open positions.
About the role
We are looking for enthusiastic individuals who are passionate about customer service and eager to contribute to a dynamic and innovative environment. At Equity Bank, you will have the opportunity to:
Responsibilities
- Provide exceptional customer service through various channels
- Manage customer relationships and resolve issues efficiently
- Adapt to new technologies and processes to enhance service delivery
- Collaborate with cross-functional teams to achieve business goals
Requirements
- Bachelor's degree in a related field or equivalent work experience
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic understanding of banking products and services
Qualifications
- Experience in a customer-facing role preferred
- Knowledge of financial regulations and compliance
- Proficiency in Microsoft Office Suite
Skills
- Customer service orientation
- Problem-solving abilities
- Technical proficiency (e.g., CRM systems)
Benefits
- Comprehensive health insurance
- Flexible work schedule options
- Professional development opportunities
- Employee discounts on bank products and services
Pay
Compensation is commensurate with experience and qualifications.
Schedule
Our schedule offers flexibility to accommodate your needs.
Benefits
- Health insurance
- Retirement savings plan
- Employee assistance program
- Discounts on bank products and services
Note: Equity Bank is an Equal Opportunity Employer. We encourage qualified candidates from diverse backgrounds to apply.
For more information on our policies and procedures, please refer to the links provided.