Service Desk Administrator
About the role
Join our team! Our mission is BUILDING COMMUNITIES. IMPROVING LIVES. For over 100 years, HR Green has done exactly that, serving as a trusted partner to our colleagues, our clients, and our communities. Each day, we work to find solutions that inspire our employees and fit our clients’ needs to build trust to exceed their expectations. We’re proud to be ranked No. 165 on Engineering News Record’s Top 500 Design Firms list in 2025. What if showing up to work and having everything just work wasn’t something people had to hope for? At HR Green, our engineers, project managers, and support staff depend on technology that works — every day, across every office. When something breaks, when a new hire needs to hit the ground running, when a remote employee can’t connect — you’re the first person they turn to. We’re looking for a Service Desk Administrator I who’s ready to build real technical skills, make an immediate impact on the people around them, and grow into a long-term IT career at a firm that’s going places. A great place to start — and grow
Responsibilities
- Serve as the first point of contact for IT support requests — by phone, email, and remote tools — helping employees get unstuck fast
- Troubleshoot and resolve common issues across Windows 1