Service Department Head - Commercial Roofing

About the role

The Service Department Head is responsible for overall results of the department including safety, quality control, profitability, and customer satisfaction for commercial and industrial service work.

Responsibilities

• Maintain and improve quality control
• Motivate / direct office and field employees assigned to department including interviewing, hiring, training and promoting employee growth
• Cover sales effort with salesman and provide necessary support for success of team
• Coordinate setup, processing, and invoicing work orders
• Review aging report and resolve any issues
• Promote continual growth of department at the rate determined each quarter by General Manager
• Continual improvement of quality control and customer satisfaction
• Coordination with Department Heads and Service Managers located at other branches

Requirements

• Education: High School graduate / College preferred
• Years of Experience: 5 Years minimum experience in the roofing industry
• Certifications: 30 Hour OSHA Construction card, First Aid/CPR/Bloodborne pathogen training preferred

Qualifications

• Computer – Experienced with Microsoft Outlook, Word, Excel and scheduling
• Excellent writing skills
• Exceptional organizations skills
• High degree of self-confidence
• Motivated and professional
• Must speak English fluently and Spanish is a plus
• Extensive knowledge of roofing which includes – BUR, shingles, tile, single-ply, metal, waterproofing techniques and products, working knowledge of trusses, light weight concrete deck systems, and AC work that is closely related to roofing

Skills

• Must speak English fluently and Spanish is a plus
• Extensive knowledge of roofing which includes – BUR, shingles, tile, single-ply, metal, waterproofing techniques and products, working knowledge of trusses, light weight concrete deck systems, and AC work that is closely related to roofing

Benefits

Benefits on Day 1
Compensation: $100K - 110K total on target earnings (OTE), including a base salary of $70K-85K
PTO
Medical, Dental & Vision Insurance
401K Matching Program (100% match up to 3% and 50% match at 4% and 5%)
Employee Stock Ownership Plan (ESOP), subject to applicable waiting and vesting periods
Emphasis on Safety
On-the-Job Skills Training & Career Development
Family-Focused Company & Work-Life Balance