Service Delivery Director - Standards & Governance

About the role

Partner with the best As an Service Delivery Director - Standards & Governance, you will be responsible for leading teams across multiple functional areas, driving innovation, and contributing to key business programs.

Responsibilities

• Managing teams across multiple functional disciplines, with responsibilities spanning people leadership and technical delivery.
• Developing annual action plans and research roadmaps aligned with business priorities.
• Contributing to business programs and mid-term strategies for a significant part of a function or business unit.
• Applying existing technologies, methodologies, and approaches in new combinations to design innovative products and systems.
• Supporting sales projects by collaborating within sales teams to identify technically and economically optimal solutions.
• Driving new approaches within the sales process by leveraging existing technologies in creative ways.
• Leading knowledge management initiatives, including defining strategies and promoting knowledge sharing across teams.
• Developing and delivering training programs while ensuring effective rollout and adoption across the organization.

Requirements

• Have a Bachelor’s degree from an accredited university or college.
• Have a minimum of 5 additional years of experience in functional management.
• Possess experience in applications engineering, technical support, and/or reliability engineering.
• Demonstrate strong communication skills, both written and verbal.
• Exhibit strong interpersonal and leadership capabilities.
• Have proven ability to analyze complex problems and deliver effective solutions.
• Exhibit strong program and project management skills.

Qualifications

• Work in a way that works for you
• Monday - Friday (8 AM - 5 PM)

Benefits

• Contemporary work-life balance policies and wellbeing initiatives
• Comprehensive healthcare and medical coverage
• Life insurance and disability programs
• Competitive compensation and financial benefits
• Additional flexible and voluntary benefit options

Pay

This position is eligible for a competitive total rewards package, including base salary and performance-based incentives, subject to company policies.

Schedule

Monday - Friday (8 AM - 5 PM)