Service Delivery Director - Aquatics

Key Responsibilities

• Staff development
• Program enhancement
• Member engagement
• Oversee swim lesson program
• Schedule and supervise lifeguards
• Manage water exercise schedule and instructors
• Ensure pool cleanliness and safety
• Develop and implement programs
• Coordinate and schedule swim lessons and other programs
• On deck supervision of programs and lifeguards
• Teach group swim lessons or provide in-water support
• Collaborate with other departments to engage members and provide excellent service
• Partner with schools and community members

Qualifications

• At least two years of aquatics management experience
• Strong interpersonal and organizational skills
• Ability to create and run programs and build relationships with members and staff
• Attention to detail and leadership skills
• Bachelor's degree preferred

• Current CPR-Pro, AED, First Aid, 02, and YMCA/Red Cross/Ellis lifeguard certifications
• YMCA Swim Lesson Instructor certification and experience preferred
• Trainer-level and water fitness certifications desired, but not required

Pay & Benefits

Salary is $46,000 per year or based on experience and qualifications.
Comprehensive benefits package including health insurance, 12% employer-paid retirement (upon meeting eligibility), free YMCA membership, childcare discounts, and professional development opportunities.