Service Delivery Consultant

About the role

The FUSE Executive Fellow will align workflows, clarify roles, and strengthen coordination within and across the San Francisco Department of Public Health’s (DPH) San Francisco Health Network and Behavioral Health Services to support more consistent and effective implementation of population health management strategies.

Responsibilities

• Conduct a comprehensive discovery phase to build a deep understanding of DPH’s current operating environment through stakeholder engagement and landscape analysis.
• Design and implement strategies to strengthen DPH’s population health approach and improve integration across services, including developing a phased, actionable roadmap, clarifying roles and responsibilities, and identifying workflow improvements.
• Create data-informed decision-making tools and metrics to strengthen accountability, track outcomes, and support population health management.
• Synthesize leading models from comparable health systems and identify tailored opportunities to strengthen integration and improve service delivery within DPH.
• Develop a sustainability and implementation plan to embed new processes and support ongoing refinement.

Requirements

This fellowship is pending legislative approval by the City & County of San Francisco. Fellowship Dates: October 26, 2026 – October 20, 2028.

Salary: This project is part of a collaboration between FUSE and Coro California in service to the City and County of San Francisco. The selected candidate will be hired as a FUSE Executive Fellow and will also have the opportunity to enroll in the Coro San Francisco Executive Fellows Experience, which provides additional networking, training, and leadership development designed to strengthen project impact. The fellow will receive FUSE employment benefits and an annual salary of $95,000 from FUSE. Fellows who choose to participate in the Coro experience will receive a separate annual stipend of $70,000 from Coro. Participation in the Coro experience is optional. If participating in the Coro experience, the combined annual compensation would total $165,000 before taxes.

Qualifications

• Experience synthesizing complex information into clear and concise recommendations and action-oriented implementation plans.
• Proven ability to develop and effectively implement both strategic and operational project management plans.
• Strong background in generating innovative, data-driven, and result-oriented solutions to complex challenges.
• Effective communication skills, including verbal and written communication, and the ability to excel in active listening and conversing.
• Ability to foster collaboration across multiple constituencies to support more effective decision-making.
• Strong relationship-building skills, particularly with community-based relationships.
• Confidence and professional diplomacy in interacting with individuals at all levels of various organizations.

Skills

Not specified

Benefits

Not specified

Pay

$95,000 annually from FUSE, with an option to receive an additional $70,000 from Coro for the Coro San Francisco Executive Fellows Experience, totaling $165,000 before taxes.

Schedule

Flexible, with a commitment of approximately 20 hours per week for the duration of the fellowship.