Service Delivery Center, Technology, Tester, Senior

Responsibilities

• Execute unit testing and quality assurance testing for React UI and Java-based custom applications and workflows.
• Work closely with the App QA group to follow standard QA tools, test release cycles, and test management practices, including JIRA.
• Create, maintain, and execute test cases, test scenarios, and test cycles based on business and technical requirements.
• Validate APIs and test UI workflows.
• Identify, document, track, and help validate resolution of defects through established defect management processes.
• Collaborate with developers, analysts, and project team members to clarify requirements and support issue resolution.
• Support regression, functional, integration, and user acceptance testing efforts across FE/BE components.
• Provide clear status updates on testing progress, defects, risks, and overall QA results.

Requirements

• Knowledge of software quality assurance principles, testing methodologies, and defect lifecycle management.
• Ability to write clear, detailed, and organized test cases and defect documentation.
• Strong analytical, troubleshooting, and problem-solving skills.
• Effective verbal and written communication skills with the ability to collaborate across technical and functional teams.
• Attention to detail and ability to manage multiple testing activities in a structured environment.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• 3+ years of professional experience in software quality assurance, manual testing, or a related application testing role.
• Demonstrated ability to support QA activities across the software development lifecycle.
• Familiarity with standard QA tools and processes, including JIRA.
• Ability to work independently and collaboratively in a team-oriented environment.
• Commitment to delivering high-quality, accurate, and reliable testing results.