Service Delivery Center - QA Guidewire Testing Manager
About the role
The Service Delivery Center Manager – Financial Services Organization – QA Guidewire is responsible for driving transformational change in the way clients deliver application testing services. They will define the test strategy, plan, implement, and ensure quality assurance for large complex projects. They will also coach teams, share knowledge, and develop tools to enhance the practice.
Responsibilities
- Drive transformational change in the way clients deliver application testing services
- Define and implement test strategies for large complex projects
- Facilitate User Acceptance Testing (UAT) with business organizations
- Coach and mentor team members to foster an innovative and inclusive work environment
- Develop and share knowledge to build capability for the practice
- Cultivate business development opportunities and support sales efforts
Requirements
- Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field with at least 5 years of relevant work experience
- At least 4 years of Guidewire experience
- Experience working in the insurance sector
- Strong experience on Guidewire PolicyCenter, ClaimCenter, Billing Center and rating engine, and integration experience with external vendors
- Good test knowledge on rating concepts such as premium calculations, discounts, and surcharges, and coverages
- Strong quality engineering skills with test automation experience in tools like Selenium, Rest Assured, etc.
- Good knowledge and experience on SOAP and REST services test concepts
- Strong property & casualty Insurance domain knowledge across personal and commercial products, their risks, and coverages
- Ability to augment QE practice go-to-market capabilities in the service delivery
- Tools/Frameworks/Software Skills: Selenium, RestAssured, Cucumber, IntelliJ, SOAP UI, Postman, Oracle SQL Developer, Gitlab, Jira, Xray, Hexawise
- Excellent collaboration and teaming skills in diverse environments
- Technical competency experience with Test Strategy & Operating Model Development, Testing Center of Excellence/IT Transformation Program Management, Test Automation Framework Architecture, Agile Test Management, User Acceptance Test Coordination, IT Organizational Change Management, Performance Testing Program Management, Customer Relationship Management, Enterprise Resource Planning, Enterprise Data Management, IT Life cycle Management or IT Delivery Management
Qualifications
- Approximately 5 years of financial services experience, including prior consulting experience
- Guidewire certifications
- Relevant industry certifications such as CISSP, CISM, CISA, CBCP, ITIL, PMP or other specialized IT certifications
- A “go-getter” attitude, passion to continuously learn, improve, and perform at the highest level
Benefits
Base salary range: $86,600 to $197,800 in all geographic locations in the US, and $103,900 to $224,700 in New York City Metro Area, Washington State, and California (excluding Sacramento).
Additional benefits include:
- Comprehensive compensation and benefits package
- Flexible vacation policy
- Hybrid work model with 40-60% in-person work over the course of an engagement, project, or year
- Access to EY’s Talent Shared Services Team for assistance with accommodations
Pay
Base salary range: $86,600 to $197,800 in all geographic locations in the US, and $103,900 to $224,700 in New York City Metro Area, Washington State, and California (excluding Sacramento).
Schedule
Hybrid work model with 40-60% in-person work over the course of an engagement, project, or year.