Service Delivery Center - QA Guidewire Testing Manager

About the role

The Service Delivery Center Manager – Financial Services Organization – QA Guidewire is responsible for driving transformational change in the way clients deliver application testing services. This role involves defining the test strategy, planning, implementing, and quality assurance for large complex projects, coaching teams, and sharing knowledge.

Responsibilities

• Drive transformational change in the way clients deliver application testing services
• Define and implement test strategies for large complex projects
• Facilitate User Acceptance Testing (UAT) with business organizations
• Coach and mentor team members to foster an innovative and inclusive work environment
• Develop and share engagement tools and enablers to build capability for the practice
• Cultivate business development opportunities and support sales efforts

Requirements

• Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field with at least 5 years of relevant work experience
• At least 4 years of Guidewire experience
• Experience working in the insurance sector
• Strong experience on Guidewire PolicyCenter, ClaimCenter, Billing Center and rating engine, and integration experience with external vendors
• Good test knowledge on rating concepts such as premium calculations, discounts, and surcharges, and coverages
• Strong quality engineering skills with test automation experience in tools like Selenium, Rest Assured, etc.
• Good knowledge and experience on SOAP and REST services test concepts
• Strong property & casualty Insurance domain knowledge across personal and commercial products, their risks, and coverages
• Ability to augment QE practice go-to-market capabilities in the service delivery
• Tools/Frameworks/Software Skills: Selenium, RestAssured, Cucumber, IntelliJ, SOAP UI, Postman, Oracle SQL Developer, Gitlab, Jira, Xray, Hexawise
• Excellent collaboration and teaming skills in diverse environments
• Technical competency experience with Test Strategy & Operating Model Development, Testing Center of Excellence/IT Transformation Program Management, Test Automation Framework Architecture, Agile Test Management, User Acceptance Test Coordination, IT Organizational Change Management, Performance Testing Program Management, Customer Relationship Management, Enterprise Resource Planning, Enterprise Data Management, IT Life cycle Management or IT Delivery Management

Qualifications

• Approximately 5 years of financial services experience, including prior consulting experience
• Guidewire certifications
• Relevant industry certification such as CISSP, CISM, CISA, CBCP, ITIL, PMP or other specialized IT certifications
• A “go-getter” attitude, passion to constantly learn, improve, and perform at the highest level

Benefits

At EY, we offer a comprehensive compensation and benefits package, including:

• Base salary range: $86,600 to $197,800 in all geographic locations in the US, and $103,900 to $224,700 in the New York City Metro Area, Washington State, and California (excluding Sacramento)
• Pension and 401(k) plans
• Flexible vacation policy
• Various paid time off options

Pay

Base salary range: $86,600 to $197,800 in all geographic locations in the US, and $103,900 to $224,700 in the New York City Metro Area, Washington State, and California (excluding Sacramento)

Schedule

Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project, or year.