Service Deli Fryer/Production- Bella's

Position Summary

Lee’s Marketplace is a family-owned grocery chain dedicated to providing a delightful shopping experience for guests. We prioritize high-quality products, exceptional service, and a warm, welcoming environment. We value our team members and treat them like family, aiming to positively impact the communities we serve. As a Service Deli Clerk, you will assist in preparing, presenting, and serving our high-quality dishes, ensuring food quality, freshness, and sanitation. You will also greet and assist guests, display and restock products, and collaborate with the deli team to enhance kitchen operations and guest service.

Primary Position Duties

• Helps with the production, development, preparation, and maintenance of deli menu items in accordance with recipes and quality standards.
• Assists in the cleaning and sanitation of food service and seating areas.
• Assists in the displaying and restocking of deli products.
• Maintains accurate food inventories.
• Aids in unloading deliveries and organizing stock rooms as needed.
• Maintains kitchen equipment.
• Collaborates with the deli team to ensure efficient and effective operations and guest service.
• Builds and supports a culture based on relationships and continuous improvement.
• Maintains training and certification by attending in-person trainings and utilizing digital training platforms.

Guest Service

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Promote and exemplify a high level of morale within the department and store.
• Take orders promptly and finalize purchases in a friendly manner.
• Show excellent problem-solving skills and find the best resolution that embodies the "Lee’s Way" – prioritizing the best interests of guests, team members, and the company.

Product Handling

• Stock shelves and maintain displays according to store standards.
• Ensure product freshness by rotating stock and checking expiration dates.
• Aid in unloading deliveries and organizing stock rooms as needed.
• Package and label products using a computer program.
• Support the department in maintaining proper freshness, pricing, code dating, and merchandising of products in compliance with company policies and procedures.

Cleanliness and Safety

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Report any safety hazards or equipment issues to management.
• Adhere to all food safety and sanitation regulations.
• Contribute to the cleaning responsibilities in the department as management sees fit.

Cash Handling (if applicable)

• Operate cash registers and handle transactions accurately.
• Follow store policies on returns, exchanges, and refunds.
• Ensure the security of cash and other financial transactions.

Team Collaboration

• Work cooperatively with team members to achieve store goals.
• Participate in team meetings and training sessions.
• Assist other departments as needed.
• Attend departmental, store, and company meetings as required; contribute to profits and revenues and meet productivity standards.
• Refer to the Team Member Handbook continually to ensure policies and procedures are followed.
• Promote a harassment-free environment and report any potential harmful situations to management.

Position Requirements

• Age Requirement: 18 years +
• Food Handlers Permit Required:
• Availability: 6:00am-9:00pm any day Monday-Sunday, including weekends and holidays
• Physical Requirements: Ability to stand, walk, twist, sit, and bend for extended periods; ability to lift and carry items weighing up to 50 pounds; manual dexterity for handling small objects and operating equipment; repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance; occasional stoop, crouch, kneel, or crawl; prolonged periods standing and walking; must be able to access and navigate all areas of the store; must be able to lift up to 50 pounds at times; lifting may include floor to shoulder and overhead lifting repeatedly; occasional use and climbing of step stools or ladders are required.
• Tools and Machinery: Register system, extensive phone and intercom use, blades, slicers, and knives, fryers, ovens, grills, hot cases and cold cases, temperature controlled rooms, step stools/ladders, trash compactor, bailer, wheelers, delivery vehicles (21 years +), digital communication and training platforms.
• Education and Experience: High school diploma or equivalent (preferred); previous experience in food service or guest service (preferred).
• Skills and Abilities: Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests; basic math skills for handling cash transactions; ability to read and follow instructions; good verbal communication skills; ability to operate cooking machinery.

Compensation and Benefits

• Compensation: Competitive hourly wage/salary.
• Benefits: Paid time and a quarter on Sundays; benefits packages including health insurance, disability plans, EAP, 401k plans, and supplemental insurances; 10% discount, restrictions apply; Ace Hardware Discount at Lees Ace Hardware locations; paid time off to those who qualify.

Work Environment

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety-forward atmosphere.
• Innovative, supportive, and input-driven management team.

Note

This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.