Service Deli Clerk- Mountain Green

Position Summary

Lee’s Marketplace is a family-owned grocery chain dedicated to providing a delightful shopping experience for guests. We prioritize high-quality products, exceptional service, and a welcoming environment. We value our team members and aim to positively impact the communities we serve. As a Service Deli Clerk, you will assist in preparing, maintaining, and serving high-quality deli dishes while ensuring food quality, freshness, and sanitation.

Primary Position Duties

• Helps with the production, preparation, and maintenance of deli menu items in accordance with recipes and quality standards.
• Assists in cleaning and sanitizing food service and seating areas.
• Restocks and displays deli products.
• Maintains accurate food inventories and organizes stock rooms as needed.
• Maintains kitchen equipment and collaborates with the deli team for efficient operations and guest service.
• Builds and supports a positive team culture through consistent training and certification.
• Provides excellent guest service by greeting, assisting, and resolving issues promptly.
• Handles product freshness, packaging, and labeling.
• Maintains cleanliness and adheres to safety protocols.
• Operates cash registers and handles transactions accurately.
• Ensures the security of cash and financial transactions.
• Collaborates with other departments and attends meetings as required.

Guest Service

• Greet and assist guests courteously.
• Answer guest inquiries knowledgeably.
• Promote a positive atmosphere within the department and store.
• Resolve guest issues effectively and professionally.

Product Handling

• Stock shelves and maintain product displays.
• Ensure product freshness by rotating stock and checking expiration dates.
• Unload deliveries and organize stock rooms.
• Package and label products using a computer program.

Cleanliness and Safety

• Maintain a clean and organized work area.
• Follow safety and sanitation procedures.
• Report any safety hazards or equipment issues to management.

Team Collaboration

• Work cooperatively with team members to achieve store goals.
• Participate in team meetings and training sessions.
• Assist other departments as needed.
• Attend departmental, store, and company meetings as required.

Physical Requirements

• Ability to stand, walk, twist, sit, and bend for extended periods.
• Ability to lift and carry items weighing up to 50 pounds.
• Manual dexterity for handling small objects and operating equipment.
• Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
• Occasional stoop, crouch, kneel, or crawl.

Tools and Machinery

• Register system
• Extensive phone and intercom use
• Blades, slicers, and knives
• Fryers, ovens, grills, hot cases, and cold cases
• Temperature controlled rooms
• Step stools/ladders
• Trash compactor
• Bailer
• Wheelers
• Delivery vehicles (21yrs+)

Education and Experience

• High school diploma or equivalent (preferred).
• Previous experience in food service or guest service (preferred).

Skills and Abilities

• Write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.
• Basic math skills for handling cash transactions.
• Good verbal communication skills.
• Ability to operate cooking machinery.

Compensation

• Competitive hourly wage/salary.
• Paid time and a quarter on Sundays.
• Benefits packages including health insurance, disability plans, EAP, 401k plans, and supplemental insurances.
• 10% discount, restrictions apply.
• Ace Hardware Discount at Lees Ace Hardware locations.
• Paid Time Off to those who qualify.

Work Environment

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety forward atmosphere.
• Innovative, supportive, and input-driven management team.

Note

This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.