Service - Customer Service Assistant - Part time

About Central Market

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country is our sumptuous selection of everything edible. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie’s wonderland. Our commitment beyond the plate unites families and communities, preserves cultures, and starts new traditions. Each store is a true market—a place to exchange goods, services, and ideas for those passionate about food.

Responsibilities

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the store to their vehicles.

• Assists in unloading merchandise from baskets
• Packages groceries; assists customers in transporting/unloading groceries to their vehicles
• Assists customers in locating merchandise
• Gathers baskets and picks up trash inside and outside the store
• Maintains and stocks bag areas
• Returns products to proper locations
• Stocks and stages bags; stocks check stand supplies
• Distributes Buddy bucks to registers, replaces anti-fatigue mats
• Performs basket relocation and power-washing for department setup
• Performs red basket fill-up/retrieval
• Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain store cleanliness and safety

The responsibilities outlined above describe the general nature and level of work assigned to this position. Duties may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

• Ability to work in a fast-paced environment (Required)
• Ability to work with customers and stay attentive to their needs (Required)
• Ability to maintain a high level of productivity and efficiency standards (Required)

Qualifications

• Completion of Company Orientation and Basics of Safety training (upon hire)

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, performing detailed and precise tasks
• Constantly reach at waist, grasp
• Frequently stand, walk
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements
• Occasionally exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
• Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)

Measurements for frequency are defined as: Constantly (5.5+ hours per 8-hour day), Frequently (2.5–5.5 hours per 8-hour day), Occasionally (0–2.5 hours per 8-hour day). Partners must never lift beyond their own safe limit. If an item is too heavy, break it down or ask for assistance.