Service Customer Care Representative
Crown Equipment Corporation · Kissimmee, FL · 1 wk ago
OTHRFull-time
About the role
Process incoming calls from both Crown customers and Service Technicians. Dispatch technicians. Enter technician payroll hours. Process parts and service billing. Create daily work orders. Maintain records and files. Assist other departments as needed.
Qualifications
- Less than 2 years related experience
- High school diploma or equivalent
Preferred skills
- Excellent phone skills
- Good communication, organizational, math and computer skills
- Experience with Microsoft Office
- Leadership skills, technical experience and knowledge a plus
- Ability to multitask
Benefits
- Health/Dental/Vision/Prescription Drug Plan
- Flexible Benefits Plan
- 401K Retirement Savings Plan
- Life and Disability Benefits
- Paid Parental Leave
- Paid Holidays
- Paid Vacation
- Tuition Reimbursement
Crown offers an excellent wage and benefits package for full-time employees.