Service Coordnator

About the role

The Service Coordinator provides essential administrative and logistical support to the Project Management team at Perimeter Security Partners. This is a detail-oriented, process-driven role that keeps service operations running smoothly.

Responsibilities

• Provide day-to-day administrative support to the Senior Project Manager and project management team across all active service and maintenance projects.
• Collect, organize, and accurately process travel and project-related receipts and expense documentation, ensuring completeness and adherence to required standards.
• Compile and organize close-out documentation following repair and preventative maintenance visits, including checklists, technician reports, client approval signatures, and supporting materials.
• Track awarded scheduled and unscheduled service jobs, maintaining up-to-date status records to support project manager oversight.
• Aid in gathering material and equipment pricing to support the development of service proposals and cost sheets.
• Review and route documents for timely approvals, helping ensure projects stay on schedule and within budget.
• Assist with routine communications with vendors, subcontractors, and customers via email and phone as directed by the project management team.
• Aid in maintaining and updating the service department schedule.
• Maintain organized electronic and physical filing systems for all project and service documentation.
• Build and maintain databases and tracking tools using Excel and various company software platforms to support project and service operations.
• Perform other projects and duties as assigned.

Requirements, Skills, And Qualifications

• Associates’ degree in business administration, management, electronics, engineering technology, logistics, or a related field is required. A Bachelors’ degree is preferred.
• 2 or more years of experience as a Service Coordinator or similar role.
• Excellent verbal and written communication skills with impeccable attention to detail.
• Advanced proficiency with MS Excel, Word, and other MS Office applications is required.
• Ability to work independently with a high level of organization, as well as analytical and problem-solving skills.
• Ability to work under pressure and tight deadlines.
• Must possess a valid REAL ID driver’s license.
• Must be able to work in the United States without sponsorship.
• Must be able to pass a background check and drug test to permit access to military installations and similar controlled areas.

Physical Requirements

• Ability to sit or stand at a computer workstation for several hours at a time.
• Ability to lift at least 50 pounds to waist level.

Additional Information

• Duties are performed primarily in PSP’s Brentwood, TN office.
• Occasional travel to vendor locations, work sites, and off-site meeting locations in the United States with all related expenses paid for by the company.
• Benefits: Full Time / Hourly $24 - $28, (depending on experience), Matching 401K (4%), Healthcare & Dental Insurance, Eligibility for Profit Sharing Bonus, Phone Allowance, Paid Time Off, 11 Paid Holidays, PSP provides a significant contribution (> 60%) toward premiums for medical, dental, vision and life insurance. The company offers a 401(k) plan with a company matching contribution, telephone allowance, paid time off, paid holidays.
• PSP is a three-time Inc. 5000 listed rapidly growing company that designs, constructs and maintains perimeter security systems for some of our country’s most critical government and private facilities, including: the U.S. Military, National Park Service, data centers, corporate headquarters, stadiums, utilities and other critical infrastructure assets.
• PSP is a nimble, dynamic, and growing company that offers extraordinary room for personal and professional growth as you learn the industry and demonstrate your initiative. We have a team-oriented, collegial culture fostering direct collaboration with the owners to ensure our projects are completed successfully and customers are satisfied.
• Protect those who make our country strong!