Service Coordinator (SBG)

Promoting Opportunities, Supporting Choices. At North Bay Regional Center we believe all people with developmental disabilities should have the same opportunities as are available to all other citizens. As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure we achieve our goals daily.

About the role

In the role of Social Services Case Manager (Service Coordinator) you will be responsible for managing the delivery of services to regional center clients including those with intensive physical or emotional needs, ensuring that the client’s Individual Program Plan and its objectives are met.

Responsibilities

• Use person-centered planning to assist clients in use of public and private resources before using regional center funds to purchase services
• Monitor vendor services and verify that services are delivered in accordance with the purchase of service authorizations
• Evaluate the effectiveness of clients’ Individual Program Plans; ensure that appropriate community resources are made available to the client
• Conduct annual reassessments of clients’ developmental status in conjunction with the interdisciplinary team
• Conduct client assessments on an occasional basis

Requirements

• Bachelor’s Degree in a field which offers content related to developmental disabilities (i.e. Social Work, Psychology, Counseling, Special Education, and/or Nursing). Minimum education requirement may not be waived
• Master’s Degree preferred
• 3 years’ experience working with individuals with developmental disability
• Bilingual language ability (Spanish to English) is preferred

All employment at NBRC requires face-to-face, in-person interactions with NBRC clients, family members, community, and co-workers. Candidates for employment must live within commute distance to their preferred NBRC office, as well as the geographical location of their assigned clients. While 100% remote work is not available to NBRC employees, a hybrid work arrangement with a blend of in-office and home-based work may be available for new employees after successfully demonstrating achievement of performance expectations following at least 3 months of in-office work.

Benefits

• CalPERS Retirement Plan
• CalPERS Medical Insurance Plans, with generous employer contributions
• Dental Insurance, with zero cost for employee only coverage
• Vision Insurance, with $5/month employee cost share for employee only coverage
• Flexible Spending Accounts for Medical and Dependent Care
• 100% Employer Paid Life Insurance
• Generous vacation and sick accrual policies
• Employee Referral Reward Program
• 16 Paid Agency Holidays/year
• CalPERS 457 Supplemental Retirement Plan
• Bi-lingual Language Differential:
  • $225 per month for those speaking, reading and writing other than English
  • $150 per month for those speaking a language other than English
  • $200 per month for those using American Sign language

Pay

Salary Range $62,244–$68,652 with opportunities for 5% increases annually.