Service Coordinator

About the role

Answer, filter and prioritize phone calls and emails for the service department. Taking and delivering messages. Data entry into company's repair and parts system. Maintain service files.

Responsibilities

• Scheduling service calls and appointments between clients, retailers, builders, and service technicians.

Qualifications

• Technology Savvy – PCs, smart phones, tablets, work-related applications, video conferencing and other remote work tools.
• Internet & MS Office Suite – Outlook, Word, Excel, PowerPoint.
• Construction Experience is preferred.
• Able to multi-task and self-prioritize.
• Reliable, dependable, flexible and punctual.
• Must be able to act independently and use own judgment regarding how to handle incoming requests and information.
• Process and relay confidential and critical information with discretion.
• Demonstrated customer focus and ability to work with staff at all levels.
• Good communication skills.
• Positive attitude, self-starter, collaborative.
• Highly effective in a team environment.
• Creative problem-solver, detail-oriented.
• Ability to adapt and change in a fast paced, dynamic environment.

Benefits

• Cavco offers Medical/Dental/Vision Insurance.
• Cavco offers a 401K Match.
• Cavco offers Generous PTO.
• Cavco offers FSA/HSA Plans.
• Cavco offers Life / Disability / Accidental Insurance and much more!