Jobs · OTHR · Massachusetts

Service Coordinator

NECI · Auburn, MA · 1 mo ago
On-siteOTHR$22–$32/hrFull-time
We need to produce HTML fragment with sections: About the role? Actually we have sections: "About NYNE" maybe not needed? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to include sections only when posting has real, specific content. We have content: "About NYNE" description of company; "Here’s What You’ll Get" benefits; "The Role" description; "How You’ll Be Successful" maybe responsibilities? "What You’ll Do" responsibilities; "What You’ll Bring" qualifications/requirements; "Nice to Have" maybe additional qualifications; "Compensation" pay; "On-Site Requirements" schedule? Actually schedule: full on-site presence 5 days per week. Also mention overtime availability. So we can have sections: About the company? Not in list but we could use "About the role"? Actually "About NYNE" is company overview; maybe we can put under

About the role

but that seems off. Better to follow given examples: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map content accordingly. - About the role: could include description of role and company overview? The "The Role" section describes role. So we put that under About the role. - Responsibilities: "What You’ll Do" list. - Requirements: "What You’ll Bring" (required) plus maybe "On-Site Requirements"? Actually on-site requirement is schedule/location. Could be under Schedule. - Qualifications: maybe "Nice to Have" as preferred qualifications. - Skills: maybe mechanical aptitude etc. Could be part of Requirements. - Benefits: "Here’s What You’ll Get" list. - Pay: Compensation section. - Schedule: On-site requirements (full on-site 5 days per week) plus overtime availability. We must not include boilerplate like EEO, policy on third-party unsolicited resume submissions, etc. Also remove duplicated lines. We need to preserve all substantive information. So we need to include all details from those sections. Let's extract content: About NYNE NYNE Mechanical, a division of NECI, is a team of talented problem solvers who can see beyond the immediate effect of a breakdown to the root cause. Our entrepreneurial culture encourages and rewards those who can think like our clients and make recommendations to improve their uptime performance. Here’s What You’ll Get: - Highly competitive Medical, Dental, and Vision Insurance - Flexible Spending or Health Savings Accounts - Accrued Vacation Time - 10 Paid Holidays - 12 Paid Weeks Birthing Parent Leave - Pet Insurance - Retirement Savings: 401(k) and Employee Stock Ownership Plan - Employee Referral Bonus - Professional Development Reimbursement - Company Paid STD, LTD, and Life Insurance The Role: We are looking for a Service Coordinator to support NECI’s valve and asset repair business. This is an excellent opportunity for someone with strong mechanical aptitude, organization, and customer service skills who wants to build a career in an industrial service environment. We are prepared to provide hands-on training to the right person. The role combines customer coordination, work order management, scheduling, and day-to-day support for our shop and field service teams. You will learn how valve and equipment repairs are scoped, quoted, scheduled, completed, and documented. There is a significant amount of overtime available, particularly during customer outages and other busy periods. This creates a strong opportunity for someone who wants to increase their earnings and is comfortable working additional hours when needed. If you are mechanically inclined, eager to learn, and interested in a role with substantial overtime earning potential, we encourage you to apply, even if you do not have direct valve or industrial service experience. How You’ll Be Successful: Bring a strong work ethic, mechanical curiosity, and willingness to learn—we will teach you the technical side of the business. Respond quickly and professionally to customer questions, service requests, and schedule changes. Stay organized while managing multiple jobs, changing priorities, and time-sensitive requests. Take ownership of work orders, communication, and follow-through. Build productive relationships with customers, technicians, vendors, and internal teams. Be dependable and willing to work available overtime, especially during our busiest periods in Spring and Fall. What You’ll Do: Work with customers, sales, technicians, vendors, and subcontractors to help scope, quote, schedule, and execute repair and service work. Create, manage, and update work orders for valve and asset repair jobs. Coordinate shop and field service activity from the initial customer request through job completion and closeout. Communicate schedule changes, scope changes, and job updates to customers and internal stakeholders. Use the IFS business system to create proposals, work orders, customer orders, and purchase orders. Support post-job reconciliation, service reporting, and repair documentation. Help ensure repair orders, field service orders, and subcontractor scopes are complete and accurate. Maintain organized customer records and internal service documentation. Learn the fundamentals of valve repair, instrumentation, rotating equipment, and shop and field service operations. What You’ll Bring: Experience in service coordination, service writing, inside sales, dispatch, maintenance, repair, shop operations, manufacturing, or another mechanical environment is welcome—but not required. Mechanical aptitude and an interest in understanding how equipment works. A willingness and ability to learn technical information through hands-on training. Strong computer skills and comfort learning new business systems. Familiarity with Microsoft 365 and strong attention to detail. The ability to communicate effectively with customers, technicians, vendors, and internal teams. A strong sense of urgency, accountability, and follow-through. Nice to Have: Experience in a mechanical, industrial, manufacturing, service, automotive, or equipment-repair environment. Experience creating quotes, work orders, purchase orders, or service documentation. Experience supporting field service scheduling, outage work, dispatch, or shop operations. Previous experience with IFS or a similar ERP or work-order system. Compensation: This position offers an hourly pay rate of $22-$32/hr, based on experience and qualifications. The role is also eligible for overtime pay for hours worked over 40 in a week. The posted salary range represents a good faith estimate of the expected compensation for this role at the time of posting. Final compensation will be determined based on factors such as relevant experience, skills, qualifications, internal equity, and business needs. On-Site Requirements: This position requires a full on-site presence 5 days per week Must be currently authorized to work in the United States. We should drop the policy on third-party unsolicited resume submissions and EEO. Now produce HTML with

headings for each section we include. We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for: - About the role: combine "About NYNE" + "The Role" maybe. Could be separate but we can put under About the role. - Responsibilities: "What You’ll Do" (list). Also maybe "How You’ll Be Successful" could be considered responsibilities or skills. But we can put under Responsibilities. - Requirements: "What You’ll Bring" (required). Also maybe "On-Site Requirements" (full on-site presence, work authorization) could be under Schedule? Actually schedule is about days/week. On-site requirement is location. Could be under Schedule as well. - Qualifications: "Nice to Have" (preferred qualifications). - Skills: maybe mechanical aptitude etc. Could be part of Requirements. - Benefits: "Here’s What You’ll Get". - Pay: Compensation. - Schedule: On-site presence 5 days per week, overtime availability. We need to avoid empty sections. Ensure each heading has substantive content. Let's craft:

About the role

About NYNE NYNE Mechanical, a division of NECI, is a team of talented problem solvers who can see beyond the immediate effect of a breakdown to the root cause. Our entrepreneurial culture encourages and rewards those who can think like our clients and make recommendations to improve their uptime performance.

We are looking for a Service Coordinator to support NECI’s valve and asset repair business. This is an excellent opportunity for someone with strong mechanical aptitude, organization, and customer service skills who wants to build a career in an industrial service environment. We are prepared to provide hands-on training to the right person. The role combines customer coordination, work order management, scheduling, and day-to-day support for our shop and field service teams. You will learn how valve and equipment repairs are scoped, quoted, scheduled, completed, and documented. There is a significant amount of overtime available, particularly during customer outages and other busy periods. This creates a strong opportunity for someone who wants to increase their earnings and is comfortable working additional hours when needed. If you are mechanically inclined, eager to learn, and interested in a role with substantial overtime earning potential, we encourage you to apply, even if you do not have direct valve or industrial service experience.

Responsibilities

  • Bring a strong work ethic, mechanical curiosity, and willingness to learn—we will teach you the technical side of the business.
  • Respond quickly and professionally to customer questions, service requests, and schedule changes.
  • Stay organized while managing multiple jobs, changing priorities, and time-sensitive requests.
  • Take ownership of work orders, communication, and follow-through.
  • Build productive relationships with customers, technicians, vendors, and internal teams.
  • Be dependable and willing to work available overtime, especially during our busiest periods in Spring and Fall.
  • Work with customers, sales, technicians, vendors, and subcontractors to help scope, quote, schedule, and execute repair and service work.
  • Create, manage, and update work orders for valve and asset repair jobs.
  • Coordinate shop and field service activity from the initial customer request through job completion and closeout.
  • Communicate schedule changes, scope changes, and job updates to customers and internal stakeholders.
  • Use the IFS business system to create proposals, work orders, customer orders, and purchase orders.
  • Support post-job reconciliation, service reporting, and repair documentation.
  • Help ensure repair orders, field service orders, and subcontractor scopes are complete and accurate.
  • Maintain organized customer records and internal service documentation.
  • Learn the fundamentals of valve repair, instrumentation, rotating equipment, and shop and field service operations.

Requirements

  • Experience in service coordination, service writing, inside sales, dispatch, maintenance, repair, shop operations, manufacturing, or another mechanical environment is welcome—but not required.
  • Mechanical aptitude and an interest in understanding how equipment works.
  • A willingness and ability to learn technical information through hands-on training.
  • Strong computer skills and comfort learning new business systems.
  • Familiarity with Microsoft 365 and strong attention to detail.
  • The ability to communicate effectively with customers, technicians, vendors, and internal teams.
  • A strong sense of urgency, accountability, and follow-through.

Qualifications

  • Experience in a mechanical, industrial, manufacturing, service, automotive, or equipment-repair environment.
  • Experience creating quotes, work orders, purchase orders, or service documentation.
  • Experience supporting field service scheduling, outage work, dispatch, or shop operations.
  • Previous experience with IFS or a similar ERP or work-order system.

Benefits

  • Highly competitive Medical, Dental, and Vision Insurance
  • Flexible Spending or Health Savings Accounts
  • Accrued Vacation Time
  • 10 Paid Holidays
  • 12 Paid Weeks Birthing Parent Leave

Similar jobs

Service Coordinator

Trane TechnologiesSan Antonio, TX· 3 wk ago
OTHRapply on careers.tranetechnologies.com

Service Coordinator

EveronBeaverton, OR· 3 wk ago
OTHR$22–$32/hrapply on everon.rec.pro.ukg.net

Service Coordinator

National Church ResidencesCharleston, WV· 3 wk ago
apply on nationalchurchresidences.wd5.myworkdayjobs.com