Service Coordinator

About the role

The Service Coordinator is responsible for assisting tenants with successful community integration by using a person-centered, strength-based approach to facilitate linkages with community resources, provide individualized counseling and support, and ensure appropriate documentation and compliance with program requirements. The Service Coordinator is an essential resource and advocate for special needs tenants.

Responsibilities

• Facilitate tenant linkage with chosen support services available in the community (e.g., care coordination, outpatient behavioral and physical health services, dual recovery supports, vocational services and opportunities, entitlements and financial assistance and peer supports).
• Employ a person-centered, strength-based approach to solicit interests, aspirations, and preferences toward the development of quarterly goal plans, functional assessments, goal plan reviews.
• Meeting with clients to develop skills and review progress.
• Responsible for all documentation required for client record (e.g., progress notes, discharge plans, etc.).
• Provide individual counseling and support services to help promote skill development and tenant growth, including wellness self-management, medication self-sufficiency, housing readiness and financial competency.
• Employ a harm reduction approach to improve successful health care outcomes and monitor progress toward triple aim.
• Provide support to ensure availability of full range of housing services, including maintenance issues.
• Attendance at weekly supervision and staff meetings.
• Remain current with all Agency required compliance documents and trainings.
• Other duties as assigned by the Program Director or Supervisor.

Requirements

• Bachelor’s Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years’ experience working in a similar setting and/or working with people with mental illnesses.
• The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care.

Benefits

• Medical Insurance (Agency pays 80% of the premium)
• Affordable Voluntary Dental and Vision Insurance
• Flexible Spending Accounts
• Agency Sponsored Retirement Plan
• Employee Sponsored 403(b) Retirement Plan
• Agency Sponsored Life Insurance Coverage
• Excellent Paid Time Off Package
• Educational Assistance and Scholarship Programs
• Licensure Reimbursement
• Possible Internship/Clinical Supervision
• Referral Bonuses

Pay

$55,000/yr

Schedule

Sunday - Thursday; 8am-4pm

About the Organization

Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.