Service Coord-Staffing Office

JOB SUMMARY/PURPOSE

Responsible for staffing and scheduling of nursing/ancillary staff, time/attendance, agency/registry utilization/compliance, and clerical support for Nursing Administration and others as assigned.

DEPARTMENT DESCRIPTION

The Nursing Administration teams at Samaritan Health Services are committed to providing leadership and operational support for our hospitals.

EXPERIENCE/EDUCATION/QUALIFICATIONS

• High school diploma or equivalent required.
• Two (2) years experience in a patient care unit or other professional department required.
• Experience or training in receptionist skills and clerical functions (including filing) required.
• Experience or training with office equipment required.
• Experience or training in computer applications required.
• Associate's degree preferred.

KNOWLEDGE/SKILLS/ABILITIES

• Time Management: Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
• Communication: Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues.
• Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• Computer Literacy: Proficiency in computer applications, including word processing, spreadsheets, databases, and information systems.

PHYSICAL DEMANDS

• Rarely (1 - 10% of the time)
• Occasionally (11 - 33% of the time)
• Frequently (34 - 66% of the time)
• Continually (67 – 100% of the time)
• LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
• LIFT (Knee to chest: 24"-54") 20 - 40 Lbs
• LIFT (Waist to Eye: up to 54") 20 - 40 Lbs
• LIFT (Overhead: 54" and above) 0 - 20 Lbs
• BEND FORWARD at waist
• CRAWL (hands & knees)
• REACH - Upward
• WALK - INCLINE
• CLIMB - STAIRS
• LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
• CARRY 1-handed, 0 - 20 pounds
• CARRY 2-handed, 0 - 20 pounds
• KNEEL (on knees)
• PUSH (20-40 pounds force)
• PULL (20-40 pounds force)
• STAND WALK - LEVEL SURFACE
• ROTATE TRUNK
• REACH - Forward
• PINCH Fingers
• SIT ROTATE TRUNK
• SITTING
• MANUAL DEXTERITY Hands/wrists
• FINGER DEXTERITY