Service Cashier / Business Development Coordinator

About the role

Findlay is one of the largest and fastest growing automotive groups in Southwest U.S. We're seeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that offers growth and recognizes hard work.

Responsibilities

• Greets customers at the cashier window in a pleasant and professional manner.
• Receives cash, checks and credit card payments from customers; records amount received.
• Makes change and issues receipts to customers.
• Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
• Reconciles cash drawer daily.
• Answers inbound phone calls coming through to the service department.
• Schedules service appointments over the phone through inbound and outbound phone calls.
• Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.
• Answers customer questions about service performed or products purchased, or refers them to someone who can.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
• Appointment scheduling

Qualifications

• Outstanding communication skills both verbal and written.
• Professional appearance and outstanding work ethic.
• Great attitude with a high-energy personality.
• Superior customer service skills.
• Self-starter and self-motivated.
• Ability to work well in a process-driven environment.

Benefits

• Great working environment
• Paid Training
• Medical, Dental and Vision insurance
• 401K