Service Cashier

About the role

Sterling Chrysler Dodge Jeep Ram South in Maurice, LA is seeking a Cashier to join our team! As a Cashier, you will serve as an important point of contact for customers visiting our Service and Parts Departments. You’ll process payments, assist customers with questions, and help create a professional and welcoming experience. This is a versatile position that will be cross-trained to support both Service and Parts operations and may also assist our Administrative Office with various tasks as needed. Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time.

Responsibilities

• Greet customers in a friendly and professional manner
• Process payments for Service and Parts transactions, including cash, credit card, and check payments
• Provide clear explanations of invoices and direct customer questions to the appropriate team member when needed
• Maintain and balance cash drawer, receipts, and transaction records
• Answer customer inquiries and direct them to the appropriate department
• Answer and direct calls appropriately using a multi-line phone system
• Serve as a backup for our main receptionist as needed
• Assist the Service and Parts Departments with various daily tasks as needed
• Provide administrative support to the office, including filing, data entry, document organization, and other general clerical duties
• Collaborate with Service Advisors, Parts team members, technicians, and administrative staff to help ensure smooth daily operations
• Uphold dealership standards for customer service and professionalism

Requirements

• Previous cashier or customer service experience preferred, ideally in an automotive or retail environment
• Strong interpersonal and communication skills
• Proficiency in basic math and handling monetary transactions
• Familiarity with dealership management systems preferred but not required; training will be provided
• Ability to multitask and remain organized in a fast-paced environment
• Positive attitude and commitment to providing excellent customer service
• High school diploma or equivalent is required
• Must be willing to submit to a pre-employment background check and drug screen