Service Associate - Night

Service Associate - Night

Responsibilities

• Greet members and guests with a friendly and professional attitude
• Provide information about gym services, programs, and membership options
• Address member inquiries, concerns, and complaints promptly and professionally
• Check-in members and guests using the gym’s management system
• Oversee and manage check-in alerts and notifications
• Ensure the front desk area is clean, organized, and stocked with necessary supplies
• Process payments for memberships, classes, and retail items
• Follow safety protocols and procedures to ensure the well-being of all gym members and staff
• Maintain inventory levels for coolers, beverages, and bar items, as well as track sales performance
• Complete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks

Qualifications

• Previous experience in customer service or front desk role
• Experience or strong interest in the fitness industry is a plus
• Excellent interpersonal skills with a customer-focused attitude
• Ability to multitask and handle a fast-paced environment
• Proficiency in MS Office and familiarity with gym management software
• Strong organizational and problem-solving skills
• Must be able to work overnight hours – 10pm - 6am but may vary on business needs

Requirements

• CPR certification required within 30 days of hire
• Must attend all mandatory company trainings within 30 days of employment
• Follow all current company policies and standard operating procedures, which may be updated or changed over time
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system

Hourly Pay Range

$16.50 - $17.50 USD

Benefits and Perks

• A highly energetic and collaborative team
• A management team that cares about your professional development
• Free membership for you and plus one family member
• Discounted Personal Training, and merchandise – including supplements
• Employee referral program
• Daily Pay offered - access your funds before payday
• Competitive pay plus vacation, holiday, and sick pay
• Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered
• 401(k) + Company matching
• Personal education growth options with Sophia Learning

EōS Fitness is an Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Employment Decisions

Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

CCPA Policy

To view more information on our CCPA policy, click HERE.

EEO is The Law

Click here for more information.

Equal Opportunity Employer

Minorities/Women/Protected Veterans/Disabled

EōS Fitness participates in the government eVerify program

To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.