Service Associate

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler, and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

About the role

This role is responsible for providing highly satisfactory service and assistance to guests; bagging groceries and providing carry-out service to vehicles, retrieving carts from the parking area, performing bottle tasks and janitorial duties as needed. Ensure that the shift contributes to the financial best interests of the store. Complete all other duties as assigned in a timely manner.

Responsibilities

• Use proper bagging supplies and techniques when handling guests' purchases.
• Empty bottle bins, clean bottle machines, and the bottle return area.
• Collect, return, clean, and organize shopping carts and take out and load groceries into customers’ vehicles.
• Have familiarity with the location of products carried in the store.
• Handle spoiled/damaged products per established guidelines.
• Maintain a clean, attractive, and well-stocked department.
• Know the location of products in the store.
• Able to work independently of others.
• Perform cleaning duties as well as other assigned work in a timely manner.
• Follow all PPE and Safety Guidelines.
• Follow all Food Safety and Cleaning Expectations.
• Follow Guest Experience Guidelines.
• May be assigned tasks in other departments based on customer experience need.
• Additional responsibilities may be assigned as needed.

Requirements

• High School Diploma (GED) preferred.
• Good oral communication skills.
• Ability to interact politely and effectively with customers.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally.
• The associate is required to stand and walk for extended periods of time and may bend, stoop, twist, and turn frequently.
• While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions.
• The noise level in the work environment is usually low to moderate.
• Travel requirements vary by assignment.

Benefits

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.