Service Associate

About Us

Allied Electric Sign & Awning Co. exists to Bring Brands to Life. With over 30 years of experience in sign and awning design, fabrication, installation, and service, we are recognized as one of the safest and most reputable employers in the industry. We are growing and looking for high-quality, motivated individuals to join our team. At Allied, we are driven by our Why: Bring Brands to Life. This purpose fuels our passion to help businesses build identity, create strong first impressions, and share their vision with the world. Our Core Values include:

• Customer Focus – Delivering the best customer experience
• Heart – Caring deeply about our team members
• Dedication – Following through on commitments every day
• Improvement – Constantly elevating how we do our work
• Stewardship – Using time, money, and materials wisely
• Accountability – Owning decisions and outcomes with confidence

Position Summary

The Sign Service Technician is responsible for diagnosing, repairing, and maintaining a wide variety of commercial signage in the field. This role requires strong technical skills, problem-solving ability, and a customer-first mindset. Technicians serve as a key point of contact for clients while ensuring all work is completed safely, efficiently, and to Allied’s quality standards.

Key Responsibilities

• Perform service, maintenance, and repair on various types of commercial signage (illuminated and non-illuminated)
• Diagnose electrical, mechanical, and structural issues and implement effective solutions
• Troubleshoot sign failures, lighting issues, wiring, and control systems
• Complete field service calls in a timely and professional manner
• Communicate clearly with customers regarding service needs, findings, and recommendations
• Ensure all tools, equipment, and service vehicles are properly maintained and used safely
• Document service work, materials used, and job completion details accurately
• Follow all company safety protocols and OSHA guidelines
• Collaborate with internal teams (dispatch, production, and project management) as needed

Qualifications

• Experience in sign service, electrical work, or related maintenance/repair field preferred
• Strong troubleshooting and problem-solving skills in technical environments
• Working knowledge of electrical systems, wiring, and basic mechanical components
• Ability to operate tools and equipment safely in field conditions
• Strong customer service and communication skills
• Ability to work independently and manage time effectively in a mobile role
• Comfortable working outdoors in varying weather conditions and at heights if required
• High school diploma or equivalent required; technical training or certifications are a plus
• Valid driver’s license with a clean driving record

Why Join Allied

• A stable, growing company with a strong reputation in the industry
• A hands-on, team-oriented work environment
• Opportunities for growth and skill development
• Work that directly impacts how businesses present their brand

Benefits

• 8 Paid Holidays
• 40 Hours of PTO (with additional PTO available based on tenure and policy)
• Company-Paid Life Insurance
• 401(k) with 25% Company Match
• Health/Dental/Vision Insurance via PeopleKeep ICHRA (flexible reimbursement for employee-selected plans)

Schedule

Monday – Friday | 8-hour day shift