Service Assistant - LOCAL Terry Ave

About the role

This position will earn a base hourly rate equivalent to the City of Seattle's minimum wage- $21.30/hour- and will be eligible to participate in our company tip pool. Our tip pool distributions fluctuate, and we cannot guarantee a certain distribution. However, employees generally earn between $10.00 and $30.00 in tips per hour.

Responsibilities

• Provide guests with friendly and attentive service throughout their dining experience.
• Exude professionalism, friendliness and fun towards guests and partners alike.
• Aid servers in delivering exceptional service and a pristine environment.
• Clear and set tables in a timely manner.
• Maintain the cleanliness of the restaurant by bussing tables of glassware, dishes, and cutlery.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.
• Complete assigned opening, side work, and closing duties to set your team up for success.
• Stock, clean, and organize service stations and sections.
• Assist the guest services team with front door duties, seating guests, and other requests as needed.
• Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
• Follow all food service and handling safety precautions and procedures.

Requirements

• No experience necessary, but a desire to learn and ability to pick up quickly will be key.
• The ability to connect with others; you know that teamwork means success.
• You continuously seek opportunities to grow and learn.
• The ability to take a pro-active approach to your work in a fast-paced environment.
• Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server permits.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.

Qualifications

• Agility - You respond quickly to your changing environment.
• Curiosity - You question the way things are done with a drive to make them better.
• Humility - You are ok with not always having the answer.
• You are fearless and put your teams needs first.
• Integrity - You're honest, real and consistent. You believe in yourself and take pride in who you are and what you say.
• Sense of fun - You like to have fun and enjoy what you do, you always show kindness and care.
• Resiliency - In the face of challenges, you don't give up. You are resilient and only get stronger from the ups and downs.

Skills

• Customer service skills
• Teamwork and collaboration
• Attention to detail
• Problem-solving abilities
• Physical stamina and strength

Benefits

• Flexible schedule
• Medical, dental, vision, and life insurance
• Medical reimbursement plan
• Employee Assistance Program (EAP)
• Paid sick leave
• Discounted food for employees
• Opportunity to refer friends for a referral bonus

Pay

$21.30 - 50.00 per hour Wage Scale

$21.30/hour + tips

Schedule

Flexible schedule