Service Assistant - Farmhouse Restaurant

Duties and Responsibilities

• Prepares the Dining Room for service before opening according to Farmhouse guidelines and procedures.
• Assists Servers with beverage refills, bread and butter, and other tasks as needed.
• Removes dishes, silverware, glassware and all other items when guests are finished using them.
• Replaces items as needed for next course.
• Returns dirty dishware, glassware, utensils and linen to the dishwashing area; sorts items accordingly, placing them in prescribed area for proper disposition.
• Resets vacated tables according to the procedures.
• Maintain a clean Dining Room, including floors, windows and surface areas.
• Communicates to the service staff any requests or needs of the guest.
• Delivers food to the correct table and pivot point position numbers.
• Aids the server as necessary to ensure that the guest is served immediately ("Hot Food Hot, Cold Food Cold").
• Aids the server as needed to optimize the guest's dining experience.
• Completes all side work in the front and/or back of the house as assigned and scheduled by the members of the management team.
• Performs all other duties as assigned.

Position Requirements

• Communication Skills: Communication is key to Restaurant Service positions. You will need great listening and speaking skills to create a great dining experience for customers.
• Honest, reliable, responsible, and dependable.
• Customer Service: A dissatisfied customer is not going coming back!!! A friendly, relaxing demeanor, courteousness and quick service will help you get repeat customers.
• Stamina: Long, busy days on your feet are the trademark of a Restaurant Service position. Standing for extended periods of time up to 8 hours. Lift up to 30 pounds. Bend, stretch, twist, push, pull or carry.
• Availability: Must have flexible hours, open availability, and work weekends.
• Teamwork: You are part of a team. You will be working with other Servers, Server Assistants, Bartenders, Hosts and Kitchen staff to make a great dining experience. Being a team player is essential.
• Cleanliness: Being clean and neat when serving food and drinks will help create a great first impression to your customers.
• Willingness to Learn: Enhancing a guest’s experience requires in depth knowledge of Food, Wine, Beer and Spirits. Once that knowledge is acquired, you must use it!