Jobs · OTHR · Illinois

Service Apprentice/Trainee - Chicago

DMG MORI USA · Hoffman Estates, IL · 3 mo ago
On-siteOTHR$55k/yrFull-time

Responsibilities

  • Complete all Classroom, factory training and online classes, and pass with 80% or higher scores.
  • Shadow Service Engineers on service calls, which require traveling with the Service Engineer to customer sites.
  • Learning through observation, while assisting Service Engineers on the call.
  • Must hold a current passport and able to travel internationally for periods of time to attend training.
  • Progression in the apprentice program is competency based, participants are enrolled for 2 years before they receive certification and promotion to Service Engineer.
  • Other duties as assigned.

Requirements

  • High School diploma or GED.
  • Demonstrates mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.
  • Experience in CNC manufacturing, maintenance, a related field, a journeyman certificate and/or experience in machine/manufacturing maintenance or related field - such as military maintenance training and experience preferred.
  • Analytical/problem solving abilities.
  • High interpersonal and social skills required to successfully complete assignments in stressful situations.
  • Ability to communicate professionally and create positive relationships with customers.
  • Verbal skills to effectively communicate varying levels of internal technical staff and customers.
  • Time management skills to plan work and travel schedules to minimize downtime/nonproductive time.
  • Adaptability to abrupt changes in work schedule and travel arrangements.
  • Proven written skills and discipline to complete required technical documents and Reports in a timely fashion.
  • Ability to travel domestic and/or internationally to visit customer locations and/or trade shows.
  • Ability to follow complex written and verbal instructions correctly.

Qualifications

  • Minimum Requirements:
  • High School diploma or GED.
  • Demonstrates mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.
  • Experience in CNC manufacturing, maintenance, a related field, a journeyman certificate and/or experience in machine/manufacturing maintenance or related field - such as military maintenance training and experience preferred.
  • Analytical/problem solving abilities.
  • High interpersonal and social skills required to successfully complete assignments in stressful situations.
  • Ability to communicate professionally and create positive relationships with customers.
  • Verbal skills to effectively communicate varying levels of internal technical staff and customers.
  • Time management skills to plan work and travel schedules to minimize downtime/nonproductive time.
  • Adaptability to abrupt changes in work schedule and travel arrangements.
  • Proven written skills and discipline to complete required technical documents and Reports in a timely fashion.
  • Ability to travel domestic and/or internationally to visit customer locations and/or trade shows.
  • Ability to follow complex written and verbal instructions correctly.

Skills

  • Technical aptitude in mechanical, pneumatic, hydraulic, electrical, or electronic systems.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage time effectively.
  • Travel and adaptability to international travel.

Benefits

  • Non-Exempt Classification.
  • Salary Range: $55,000.
  • 75% travel requirement.
  • Drug-free workplace policy.

Pay

  • Salary Range: $55,000.

Schedule

  • Monday through Friday, Core Business Hours.

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