Service Apprentice/Trainee - Chicago
DMG MORI USA · Hoffman Estates, IL · 3 mo ago
On-siteOTHR$55k/yrFull-time
Responsibilities
- Complete all Classroom, factory training and online classes, and pass with 80% or higher scores.
- Shadow Service Engineers on service calls, which require traveling with the Service Engineer to customer sites.
- Learning through observation, while assisting Service Engineers on the call.
- Must hold a current passport and able to travel internationally for periods of time to attend training.
- Progression in the apprentice program is competency based, participants are enrolled for 2 years before they receive certification and promotion to Service Engineer.
- Other duties as assigned.
Requirements
- High School diploma or GED.
- Demonstrates mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.
- Experience in CNC manufacturing, maintenance, a related field, a journeyman certificate and/or experience in machine/manufacturing maintenance or related field - such as military maintenance training and experience preferred.
- Analytical/problem solving abilities.
- High interpersonal and social skills required to successfully complete assignments in stressful situations.
- Ability to communicate professionally and create positive relationships with customers.
- Verbal skills to effectively communicate varying levels of internal technical staff and customers.
- Time management skills to plan work and travel schedules to minimize downtime/nonproductive time.
- Adaptability to abrupt changes in work schedule and travel arrangements.
- Proven written skills and discipline to complete required technical documents and Reports in a timely fashion.
- Ability to travel domestic and/or internationally to visit customer locations and/or trade shows.
- Ability to follow complex written and verbal instructions correctly.
Qualifications
- Minimum Requirements:
- High School diploma or GED.
- Demonstrates mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.
- Experience in CNC manufacturing, maintenance, a related field, a journeyman certificate and/or experience in machine/manufacturing maintenance or related field - such as military maintenance training and experience preferred.
- Analytical/problem solving abilities.
- High interpersonal and social skills required to successfully complete assignments in stressful situations.
- Ability to communicate professionally and create positive relationships with customers.
- Verbal skills to effectively communicate varying levels of internal technical staff and customers.
- Time management skills to plan work and travel schedules to minimize downtime/nonproductive time.
- Adaptability to abrupt changes in work schedule and travel arrangements.
- Proven written skills and discipline to complete required technical documents and Reports in a timely fashion.
- Ability to travel domestic and/or internationally to visit customer locations and/or trade shows.
- Ability to follow complex written and verbal instructions correctly.
Skills
- Technical aptitude in mechanical, pneumatic, hydraulic, electrical, or electronic systems.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Travel and adaptability to international travel.
Benefits
- Non-Exempt Classification.
- Salary Range: $55,000.
- 75% travel requirement.
- Drug-free workplace policy.
Pay
- Salary Range: $55,000.
Schedule
- Monday through Friday, Core Business Hours.