Service Advisor - Truck Care
Benefits
- Fuel Your Growth with Love's – company funded tuition assistance program
- Paid Time Off
- Flexible Scheduling
- 401(k) – 100% match up to 5%
- Medical/Dental/Vision Insurance after 30 days
- Competitive Pay
- Career Development
- Quarterly Bonus Program
- Hiring Immediately
About the role
Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key members of management, combining technical and managerial skills to lead service centers and progress toward becoming a Truck Care General Manager. This position serves as the primary contact between customers and the sales department.
Responsibilities
- Maintain a safe and clean facility.
- Greet customers, address vehicle service needs, and document issues.
- Provide detailed repair cost estimates, sales promotions, and obtain necessary approvals and payments.
- Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
- Handle customer complaints and resolve concerns.
Experience
6 months in customer service or sales preferred.
Requirements
- Valid driver's license with a clean safety record.
- Pass drug screening and medical exam as per regulations.
Skills
- Excellent communication and interpersonal skills with a customer‑satisfaction focus.
- Exceptional customer service, positive rapport building, and expert salesmanship.
- Ability to ensure satisfaction by managing operations and employee‑vehicle deployment.
- Strong organizational and multitasking abilities with attention to detail.
- Effective teamwork skills.
Physical Demands
- Regular talking and hearing.
- Standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.
- Frequent lifting/moving of items over 75 pounds.
Culture
Fueling customers' journeys since 1964, Love’s is a family‑owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, we operate travel stops, provide products and services for professional drivers, fleets, the traveling public, RVers, alternative‑energy, and wholesale fuel customers. Giving back to communities and fostering an inclusive workplace are hallmarks of our award‑winning culture. Love’s is an Equal Opportunity Employer; veterans are encouraged to apply.