Service Advisor - Truck Care
FUNCTIONS
- Maintain a safe and clean facility.
- Greet customers, address vehicle service needs, and document issues.
- Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
- Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
- Handle customer complaints and resolve concerns.
EXPERIENCE
- Experience: 6 months in customer service or sales preferred.
- Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
SKILLS AND DEMANDS
- Excellent communication and interpersonal skills with a customer satisfaction focus.
- Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
- Strong organizational and multitasking abilities with attention to detail.
- Effective teamwork skills.
- Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds.
Culture
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Benefits
- * Fuel Your Growth with Love's - company funded tuition assistance program
- * Paid Time Off
- * Flexible Scheduling
- * 401(k) – 100% match up to 5%
- * Medical/Dental/Vision Insurance after 30-days
- * Competitive Pay
- * Career Development
- * Quarterly Bonus Program
- * Hiring Immediately
About the Role
We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department.
Pay
Competitive Pay
Schedule
Flexible Scheduling
Qualifications
Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
Skills
Excellent communication and interpersonal skills with a customer satisfaction focus. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. Strong organizational and multitasking abilities with attention to detail. Effective teamwork skills.
Benefits
- * Fuel Your Growth with Love's - company funded tuition assistance program
- * Paid Time Off
- * Flexible Scheduling
- * 401(k) – 100% match up to 5%
- * Medical/Dental/Vision Insurance after 30-days
- * Competitive Pay
- * Career Development
- * Quarterly Bonus Program
- * Hiring Immediately
Pay
Competitive Pay
Schedule
Flexible Scheduling
Qualifications
Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
Skills
Excellent communication and interpersonal skills with a customer satisfaction focus. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. Strong organizational and multitasking abilities with attention to detail. Effective teamwork skills.