Service Advisor – Planet Ford Dallas
Responsibilities
- Greet service department customers promptly and courteously—attitude is everything!
- Listen to customers and clearly translate repair needs to techs
- Upsell additional services using low pressure, high integrity methods
- Provide accurate repair/maintenance estimates
- Adhere to policies on vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure all work is complete
- Notify customers when vehicles are ready for pick-up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits
- 401K
- Health Insurance
- Dental Insurance
- Disability & Life Insurance
- Paid holidays
- Flexible work schedule
About the role
Planet Ford Dallas is in need of a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Requirements
Experience is a plus
Qualifications
Competitive Pay
Skills
Flexible Work Schedule
Pay
Not specified
Schedule
Not specified
Benefits
- 401K
- Health Insurance
- Dental Insurance
- Disability & Life Insurance
- Paid holidays
- Flexible work schedule
About Our Dealership
Our business is BOOMING! Join our team to start your CAREER, not a job!
Randall Reed’s World Class Automotive Group
The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.
Apply Today!
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