Service Advisor - Ken Garff Porsche Lehi

About the role

We are not your standard dealership or group of dealerships. We are dedicated to doing things differently and consistently growing, progressing, and changing.

Responsibilities

• Greet all customers promptly and professionally
• Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns, and selling additional services when appropriate
• Provide customers with updates, estimates, and inspection results in a timely manner
• Answer customer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry
• Review all completed work and recommendations and collect payments from customer
• Proefficient knowledge in Dealer Management System (DMS) and any other essential software programs to look up customer’s service history, schedule appointments, enter repair order information, and manage information
• Provide excellent service and review the customer satisfaction survey to each customer

Requirements

• Friendly and cooperative demeanor
• Quick to connect and build relationships with others
• Unselfish and approachable with a preference for exciting, fast-paced work
• Motivated, patient, conscientious, relaxed, and cooperative team worker
• Accommodating and analytical, while producing highly precise and accurate work

Qualifications

• Competitive compensation package and 401k with company match
• Wellness Time Off, plus holidays, plus a Personal Purpose Day
• Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance
• Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave
• Stipend Year-end bonus program for ALL employees (Garff Giveback)
• Employee discounts on vehicle purchase, parts, service and more!

Benefits

• Stipend Year-end bonus program for ALL employees (Garff Giveback)
• Employee discounts on vehicle purchase, parts, service and more!

Skills

• Dealer Management System (DMS) and any other essential software programs

Benefits

• Wellness Time Off, plus holidays, plus a Personal Purpose Day
• Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance
• Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave
• Stipend Year-end bonus program for ALL employees (Garff Giveback)
• Employee discounts on vehicle purchase, parts, service and more!

Pay

Competitive compensation package and 401k with company match

Schedule

Flexible schedule to accommodate your needs