Service Advisor
Toyota Carlsbad · Carlsbad, CA · 2 mo ago
OTHRFull-time
Responsibilities
- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly report all vehicle symptoms as described by the customer
- Establish follow-up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Explain all completed work and charges to customers
Requirements
- Two years + experience as a Service Advisor
- Possesses strong customer relations skills. Proficient at identifying and relating to the customer inquiry
- Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence
- A desire for a long-term career with a growing organization
- Reynolds and Reynolds experience a plus
Benefits
- Excellent Culture
- Excellent Pay Plan
- Advancement opportunities
- 4/10 Work Schedule
- Medical, Dental, and Vision Plan
- Company-paid Life Insurance
- 401(k) savings plan and matching program
- Paid Vacation
- Tuition Reimbursement