Service Advisor

About the role

Findlay Hyundai is seeking a top-tier Service Advisor to join our team in the Nicest Shop and Service Drive around. This is a great opportunity to be part of a fantastic team that offers a high quality of life, a fun atmosphere, and growth that recognizes hard work. Findlay Automotive is one of the fastest-growing auto groups in the Southwest US.

Our dealership is located in beautiful St. George, UT—gateway to Zion National Park (30 min), Bryce Canyon National Park (90 min), Capitol Reef (2 hrs), Great Basin (2.5 hrs), Grand Canyon (3.5 hrs), and many more scenic geological attractions. With over 300 days of sunny skies, mild winters, and warm summers, St. George is ranked as one of the safest places to live in the US and among the top 10 best cities for business and careers by Forbes. Enjoy no 1-2 hour commutes sitting in traffic!

Responsibilities

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow-up time
• Monitor the progress of each vehicle throughout the day and update customers frequently
• Explain all completed work and charges to customers

Requirements

• Two to three years of dealership experience is highly preferred
• Proven record of achieving exceptional customer satisfaction
• Great attitude, honesty, and ethical behavior with the highest integrity
• Previous customer service experience
• Above-average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity

Benefits

• Great working environment
• Very competitive pay plan
• Bonuses and spiffs
• Great team with solid technicians
• Management support
• Full benefits package
• Paid training
• Medical, dental, and vision insurance
• 401K